Case Manager

Case Manager – Home Care Packages | Darling Downs Region

Full-Time | Competitive Salary | KM Allowance | Career Development Opportunities

Are you a passionate and experienced Case Manager looking to make a meaningful impact in the lives of older Australians? We’re working with a well-established aged care provider who is seeking a dedicated professional to support their Home Care Package consumers across the Darling Downs region.
In this role, you'll be delivering person-centred case coordination, supporting clients to live independently at home with dignity and purpose. You’ll play a key role in intake assessments, ongoing care planning, and holistic case management, all within a collaborative, wellness-focused framework.

Key Responsibilities:

• Develop strong, trusting relationships with clients and their families/carers to create tailored, effective care plans
• Ensure packages are fully utilised, waitlists are maintained, and budgets are managed efficiently
• Deliver case management aligned with best practice standards, current legislation, and organisational policies
• Where qualified, provide discipline-specific interventions as part of your scope of practice
• Support the transition to the new Support at Home Program commencing 1 July 2025

• Previous experience in Aged Care as a Case Manager, Care Coordinator, or similar
• Confidence working autonomously and managing competing priorities
• Excellent communication skills with a compassionate, client-first approach
• A relevant qualification (Diploma level highly regarded)
• Strong understanding of Home Care Packages and consumer-directed care
• Current Police Clearance, First Aid & CPR Certificate
• Open Driver’s Licence, own vehicle, and willingness to travel within Toowoomba and occasionally to Brisbane

• Competitive salary with salary packaging options
• Kilometre allowance and access to a pool car
• Comprehensive induction and ongoing training
• A supportive, purpose-driven team and organisation

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