Facility Manager

Facility Manager – Aged Care | Mackay Region

Full-Time | Competitive Salary Package | Leadership Role | Beautiful Coastal Location

We’re working with a well-established aged care provider in Mackay that’s seeking a dedicated Facility Manager to lead a modern, large sized residential aged care facility set within beautifully maintained grounds. This is a rewarding opportunity for a values-driven leader who’s passionate about quality care and creating a positive workplace culture.

About the Role:
As Facility Manager, you will be responsible for the overall leadership and operational management of the aged care site. Reporting to the Head of Aged Care, you will ensure high-quality service delivery, compliance with Aged Care Standards, and effective team management. You will play a key role in maintaining occupancy levels, financial performance, and fostering a positive, supportive culture for staff, residents, and families alike.

Key Responsibilities:

• Lead and support care teams to deliver person-centred, high-quality care
• Ensure operational efficiency and financial sustainability of the facility
• Drive compliance with all legislative and regulatory standards
• Maintain high resident and family satisfaction through strong communication and service delivery
• Promote a collaborative, respectful workplace culture aligned with the organisation’s values

• Minimum 3 years' experience in a senior management role within aged care or healthcare
• Bachelor’s degree in Nursing, Healthcare Management, or related field (highly regarded)
• Current AHPRA registration and clinilca background
• Sound understanding of aged care funding models (ACFI/AN-ACC) and aged care legislation
• Strong leadership, people management, and financial acumen
• Excellent communication and problem-solving skills
• Commitment to person-centred care, service excellence, and continuous improvement

• Attractive salary package with not-for-profit salary packaging
• Additional week of annual leave with leave loading
• Wellness benefits including Fitness Passport and Sonder support
• Strong executive support and a collaborative, inclusive culture
• The chance to live and work in the vibrant Mackay region, close to beaches and national parks

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