Be prepared and stay ready

Preparation is key. Make sure you have everything you need before starting your shift—ID badges, pens, PIN numbers, or any other essential equipment. Being organised not only creates a great first impression but also prevents you from feeling unprepared or wasting time searching for basic items as the "new nurse or midwife."

If you're unsure about what you'll need, don't hesitate to ask for guidance. Starting off on the right foot includes seeking a thorough handover and orientation.

Get a proper handover

You have every right to be shown around the unit, briefed on special procedures, and informed about policies specific to your workplace. If no one offers an induction, take the initiative and ask for one.

Use the handover time wisely—ask questions and engage with the staff finishing their shift. This is your opportunity to understand your patients' conditions and needs, ensuring you can provide professional and effective care. Remember, a proper handover is essential for delivering safe and high-quality care.

Stay active and professional

If you find yourself with downtime during a shift, avoid the temptation to scroll through your phone. Instead, look for ways to contribute—there’s always something to do in a healthcare setting. Your phone should remain out of sight, and your focus should be on adding value to the team and the facility.

Stay safe, stay sensible, communicate

Keep things simple and professional. Don’t take things too personally, but always speak up if you need help or clarification. Use your assessment skills and never take on tasks you’re unfamiliar with.

If you’re not trained or confident in administering certain medications or performing specialised procedures, it’s important to acknowledge this. It’s unfair to both you and your patients to take on tasks beyond your scope of practice. Often, the most appreciated care is the simplest—providing comfort, respect, and the human touch that healthcare is built on.

Trust your training

Remember, you are a trained professional with a solid foundation in nursing. Trust your instincts and skills. Assess your patients, monitor their vital signs, and use your observational skills to identify any changes in their condition.

Communication is key

Strong communication is essential, especially when working in a new environment. Ask questions, document everything thoroughly, and voice any concerns you may have. Consultants and senior staff are there to support you, so don’t hesitate to reach out for help when needed.

Modest dress in communities

Agency staff in Aboriginal and Torres Strait Islander communities should dress modestly at all times, including off duty, to respect local cultural values. Members have raised concerns about inappropriate clothing, such as low-cut tops or very short skirts/shorts, in these conservative settings.

Be respectful and understanding

Expect to be treated with courtesy and respect, but also understand that permanent staff may be under different pressures than you. They may not always have time to get to know you personally—don’t take this to heart. Focus on building professional relationships and doing your best in the role.

We’re here to support you

If you need assistance or have concerns, don’t hesitate to contact us. We’re here to help and support you as much as we can.

By staying prepared, proactive, and professional, you’ll set yourself up for success in any new setting.

1. Understand the Diversity

Australia is home to over 260 different Aboriginal and Torres Strait Islander groups, each with distinct languages and cultures. Treat each group as unique, just like visiting different countries.

2. Follow Local Rules

Communities may have specific rules about areas you can or can't enter, including places of cultural significance.

Restrictions may apply to fishing, swimming, or areas limited to male or female visitors. Check before you go.

3. Dress Modestly

Wear loose-fitting, long clothing (below the knee), such as shorts, skirts, pants, or dresses. Wear shirts or T-shirts with sleeves. If swimming, cover swimwear with a T-shirt and shorts. Choose clothing that won’t cause discomfort if you sit on the ground.

4. Photography Etiquette

Photography may not be permitted in some communities. Always ask before taking photos. Photographing children requires permission from parents or guardians. Never take photos of sacred sites without permission.

5. Travel Permits

Some communities require entry permits, similar to visiting National Parks.

Permits help ensure visitors respect the community’s property, privacy, and cultural beliefs.

6. Respect and Behaviour

Observe others and follow their lead regarding customs like handshakes and eye contact. Direct questioning is uncommon and may be seen as impolite. Keep questions simple if necessary.

7. Protect Cultural Sites

Don’t remove rocks or objects from Aboriginal land or waters without permission. Disturbing cultural sites is disrespectful and prohibited by law.

8. Stay Open-Minded

Listen to your guide and follow their instructions. Be aware that customs and conversational styles differ between groups.

By following these tips, you can ensure a respectful and enriching experience while visiting Aboriginal and Torres Strait Islander communities.